### CodeVault - Refund, Return, and Cancellation Policy
**Last Updated: June 2026**
Thank you for choosing CodeVault. Please read this comprehensive policy carefully before making any commercial transaction, purchasing a Premium Membership, downloading paid snippets, or hiring our developers for custom integration workflows.Â
Due to the digital, intangible nature of the assets and intellectual services provided on this platform, CodeVault enforces a strict **Strict No-Refund, No-Return, and No-Cancellation Policy**. By initializing a transaction via our secure payment gateway partner (**Razorpay**), you explicitly acknowledge and agree to the terms outlined below.
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### 1. Intangible and Non-Physical Nature of Goods
* **No Physical Delivery:** CodeVault deals exclusively in non-tangible, digital goods, including pre-audited PHP scripts, JavaScript source codes, Python automation tools, Mobile App templates, and specialized software development labor.Â
* **Irreversible Assets:** Because digital files, once downloaded or delivered via dashboard access, cannot be physically "returned" or "restored to stock" in pristine condition, all single content sales and subscription access parameters are considered final and fully consumed upon successful payment capture.
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### 2. Prior Evaluation, Live Staging, and Testing Standard
CodeVault operates on a highly transparent development model designed to eliminate risk prior to purchase.
* **Mandatory Sandbox Testing:** Users have complete access to public repositories, detailed feature reviews, application screenshots via our **Gallery**, and technical specifications. We strictly advice all users to evaluate framework versions and environment requirements beforehand.
* **Explicit User Autonomy:** Because you have the full opportunity to test basic functions and analyze our manual "Cleaned & Verified" optimization models prior to upgrading, you acknowledge that any subsequent premium purchase is made with full satisfaction of our technical delivery standard. No refund claims based on "change of mind", "misinterpreted features", or "hosting environment mismatches" will be entertained under any circumstances.
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### 3. Service Purchases & Custom Developer Labor Execution
When you click the **"Get Installation Support"** button or contract our team for custom API setups, system migrations, or bug fixing, you are paying for **Specialized Expert Labor and Manual Developer Hours**.
* **Immediate Allocation of Resources:** Upon successful payment validation via Razorpay, our internal software engineers (backed by Diganta Technology's infrastructure) immediately allocate active diagnostic hours, server space, and deployment resources to your project.
* **Non-Refundable Labor:** Financial commitments for manual labor cannot be refunded or rolled back once the technical consultation, server access assessment, or repository debugging has been initiated.
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### 4. Chargeback and Dispute Mitigation Protocol
* **Fraudulent Claims:** CodeVault monitors all active download logs, session IPs, and user dashboard telemetry paths. Any attempt to download premium software blocks and subsequently file an unauthorized chargeback dispute or "Service Not Received" claim via Razorpay or your banking institution will be flagged as digital fraud.
* **Account Termination:** In the event of an unjustified financial dispute, CodeVault reserves the strict unilateral right to permanently ban the user profile, cancel active technical support contracts, and blacklist associated developer details across our entire ecosystem.
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### 5. Contact and Technical Troubleshooting
While we do not provide monetary refunds, we are fully committed to your operational success. If you experience a verified structural defect or a deployment error with a premium file downloaded from our platform, please reach out directly to our dedicated engineering support within **48 hours** at `[email protected]`. Our engineering team will assist you manually to resolve environment or configuration blocks.